01The comment
Name the problem in this draft.
“Make it more us” can be an honest reaction. It is also a difficult instruction to act on. The writer has to guess whether the issue is the opening, the promise, the vocabulary or the whole idea.

Start with the exact passage that prompted the reaction. Then say what it does that you do not want. For an imagined barber shop, “a transformation that changes everything” might feel too grand for a routine haircut announcement.
Difficult to act on
Make it more us.
A more useful comment
This opening promises too much. Please lead with the cut or the practical booking information.
The second comment identifies the sentence, explains the concern and gives the next draft a direction.
02Taste and facts
Separate taste from facts.
A reviewer may prefer a shorter sentence. They may also know that a price is wrong. Those are different kinds of feedback, even when they appear in the same comment thread.
- A factual correctionshould identify the replacement information and who can confirm it.
- A stylistic suggestionshould explain the intended effect.
- A questionis the right form if the reviewer is not sure whether a service includes a particular treatment. Leave it as a question rather than rewriting the claim as if it were settled.
This separation helps the writer work on the language while the business resolves the missing fact. It also helps the approver see exactly what is still blocking publication.
03The version
Make the version being reviewed obvious.
A comment only makes sense in relation to a particular draft. If the caption changes while someone is reviewing it, their approval may refer to words that are no longer there.
Keep the text, media and relevant channel variation together during review. When something material changes, show the difference and ask the appropriate person to check the new version.
A visible “before” and “after” can be more useful than a long thread explaining what moved.
For a team reviewing several brands, include the brand and campaign name in that same view. A reviewer should not need to infer the context from an image or remember which chat contained the brief.
04The lesson
Keep the reason, then choose its scope.
Once the team agrees on the edit, ask whether there is a lesson worth keeping. “Lead with the actual service” might be useful for offer announcements. It may be too narrow to become a rule for every post the brand writes.
Save the approved example with a short reason and a scope. For instance: “For booking posts, start with the service and keep the invitation direct.” That is easier to apply than a general request to sound confident.
Not every edit needs to become guidance. Sometimes a sentence just needed shortening.
A small collection of deliberate decisions is easier to use than a growing list of rules that nobody has checked for contradictions.


